Carer providing support to an elderly dependant

The Carer’s Leave Act introduced an important statutory right for employees with caring responsibilities. From 6 April 2024, eligible employees have been entitled to take up to one week of unpaid carer’s leave in a 12-month period to provide or arrange care for a dependent with long-term care needs.

This legislation has strengthened employment rights for carers, giving employees a day-one right to request time away from work for caring responsibilities. For employers, it also means making sure policies, procedures and managers are up to date on the new carers leave regulations.

What Is Carer’s Leave?

Carer’s leave is a statutory entitlement allowing employees to take unpaid time off work to provide or arrange care for a dependent with a long-term care need.

The right is flexible. Employees do not need to take the leave consecutively, but the minimum amount that can be taken at any one time is half a working day. The maximum entitlement is one week in a 12-month period, based on the employee’s normal working week.

For example, an employee who works five days per week can take up to five days’ unpaid carer’s leave. An employee who works three days per week can take up to three days.

Who Is Entitled to Carer’s Leave?

The right to carers leave from work is available to employees from day one of employment. There is no minimum length of service requirement.

Employees may be entitled to unpaid leave for carers where they need time off to provide or arrange care for a dependant with a long-term care need. This may include a dependant with:

  • A mental or physical illness or injury
  • A disability
  • Care needs connected to old age

A dependant can include a spouse, civil partner, child or parent. It can also include someone who lives in the same household as the employee, other than as a tenant, lodger or boarder, or someone who reasonably relies on the employee to provide or arrange care.

This means carers leave for dependants is not limited to immediate family members. A dependant may be a non-family member if they rely on the employee for care. 

How Much Carer’s Leave Can Employees Take?

Employees can take up to one week of statutory carer’s leave in a 12-month period.

This is sometimes referred to as five days unpaid carer’s leave, although the exact entitlement depends on how many days the employee normally works in a week.

The leave can be taken as:

  • Half days
  • Full days
  • Separate days
  • One continuous week

This flexibility is particularly helpful where an employee needs to attend medical appointments with a dependant, arrange care, support an elderly parent or deal with planned caring responsibilities.

Is Carer’s Leave Paid or Unpaid?

Carer’s leave is unpaid. The statutory right gives employees time away from work, but it does not require employers to pay employees for that time.

Some employers may choose to offer paid carers leave as part of a workplace policy, but this would be a contractual or discretionary benefit rather than the statutory minimum.

Can an Employer Refuse Carer’s Leave?

Employers cannot refuse a valid carer’s leave request. However, they may postpone the leave where the employee’s absence would cause serious disruption to the business.

If an employer does need to postpone a request, they must:

  • Provide written notice explaining the reason for the postponement
  • Consult with the employee about alternative dates
  • Allow the employee to take the same amount of leave

  • Ensure the alternative date is no later than one month after the earliest date originally requested
  • Give notice as soon as reasonably practicable, and no later than seven days after the employee’s request or before the earliest requested date if sooner

The ability to postpone should be used carefully. Employers should not treat postponement as a general right to avoid or discourage carers leave requests.

Employee Protection from Detriment and Dismissal

Employees are protected from detriment and dismissal if they take, seek to take, or the employer believes they are likely to take carer’s leave.

This means employers should avoid treating an employee unfavourably because they have requested or taken leave. For example, employees should not be disciplined, selected for redundancy, denied opportunities or dismissed because they have exercised their employee right to carers leave.

These protections are an important part of carers leave employee rights and should be reflected in any internal carers leave policy.

Employer Responsibilities Under the Carer’s Leave Act

The Carer’s Leave Act 2024 has practical implications for employers. Businesses should make sure they have a clear process for handling carers leave requests and that managers understand the right.

Key carers leave employer obligations include:

  • Updating employment policies to reflect the statutory right
  • Creating or reviewing a carers leave workplace policy
  • Ensuring managers understand who is entitled to leave
  • Making sure requests are dealt with consistently
  • Recording carers leave separately from sickness absence where appropriate
  • Understanding when, and how, a request can be postponed
  • Protecting employees from detriment or dismissal

A clear unpaid carers leave policy can help both employers and employees understand what is required, how much notice should be given, and how requests will be managed.

What Does This Mean for Employers?

Employers should review their existing employment policies and procedures to ensure they comply with the carer’s leave regulations. This includes checking staff handbooks, family-friendly leave policies, absence policies and manager guidance.

In practice, the right to carers leave is likely to be most effective where employees feel comfortable raising caring responsibilities early and managers are trained to respond appropriately.

For employers, this is not simply a compliance issue. Supporting employees with caring responsibilities can help retain experienced staff, reduce workplace stress and demonstrate a practical commitment to employee wellbeing.

If you would like advice on updating your policies, managing a request, or understanding how the Carer’s Leave Act affects your business, please get in touch with our Employment Law team.

Frequently Asked Questions

Carer’s leave is a statutory employment right that allows eligible employees to take up to one week of unpaid leave in a 12-month period to provide or arrange care for a dependant with a long-term care need. The right applies from the first day of employment and came into force on 6 April 2024 under the Carer’s Leave Act.

All employees are entitled to carer’s leave from their first day of employment. There is no minimum service requirement. To be eligible, an employee must need time off to provide or arrange care for a dependant who has a long-term mental or physical illness, a disability, or care needs connected to old age.

Yes. Statutory carer’s leave is unpaid. Employers are not required to pay employees during carer’s leave, although some may choose to offer paid leave as a contractual or discretionary benefit above the statutory minimum. Employees should check their employment contract or workplace policy.

Employees can take up to one week of unpaid carer’s leave in a 12-month period. The exact number of days depends on how many days the employee normally works. An employee working five days a week can take up to five days; an employee working three days a week can take up to three days. Leave can be taken as half days, full days or a continuous week.

An employer cannot refuse a valid carer’s leave request. However, they may postpone the leave if the employee’s absence would cause serious disruption to the business. Postponement is not the same as refusal, and employers must follow the correct process if they wish to postpone.

Yes, in limited circumstances. If an employer reasonably considers that the absence would seriously disrupt the business, they may postpone the leave. The employer must give written notice explaining the reason, consult the employee about alternative dates, and ensure the rescheduled leave falls no later than one month after the originally requested start date.

An employee must give notice of at least twice the length of the leave they wish to take, or three days, whichever is greater. For example, an employee requesting two days of leave must give at least four days’ notice; an employee requesting one day must give at least three days’ notice. The notice does not need to be in writing unless the employer requires it.

A dependant can include a spouse, civil partner, child or parent. It can also include someone who lives in the same household as the employee, or someone who reasonably relies on the employee to provide or arrange care. Carer’s leave is not limited to immediate family members.

Yes. Carer’s leave is a day-one right. Employees do not need to have completed a minimum period of service before they can request it.

Yes. Employees are legally protected from detriment and dismissal if they take, seek to take, or are believed likely to take carer’s leave. Employers must not treat an employee unfavourably, discipline them, select them for redundancy, or dismiss them because they have exercised their right to carer’s leave.

Disclaimer: The information provided on this blog is for general informational purposes only and is accurate as of the date of publication. It should not be construed as legal advice. Laws and regulations may change and the content may not reflect the most current legal developments. We recommend consulting with a qualified solicitor for specific legal guidance tailored to your situation.

Written by Georgia Harris
Solicitor, Employment Law at Franklins Solicitors LLP

Specialises in employment contracts, staff handbooks, Section 1 Employment Rights Act compliance, grievance and disciplinary processes, workplace policies and advising both employers and employees on contentious and non-contentious employment matters.

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