- "May I take this opportunity to thank you for all your hard work. It's been an absolute pleasure dealing with you. You've been professional, caring and considerate. It's been a hassle-free proceess, and for that I thank you."
- "I am so grateful to Alisha and the Franklins team for being so efficient."
- "You were sensitive but professional at all times and at a profoundly emotional time you were outstanding."
- "Everything and everyone was wonderful and made a stressful time much easier."
- "Everything was excellent. Everyone was helpful and supportive. I can't stress enough how good the service was."