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Debt collectors' 'mind games' revealed

A study by mental health charity Mind found 80% of those visited by enforcement agents had experienced threatening behaviour.

Reports of bailiffs forcing their way into homes and intimidating children have raised serious concerns among campaigners and Mind is now calling on the government to step-up public protection and introduce more robust regulation on the industry.

"It's so scary - they threaten to burgle your house, to clamp your car, and it is horrible knowing they could just turn up at any time," said Sian Meredith, who bought a new house and was then chased for the previous owner's unpaid parking fines,

"They rely on bullying, intimidation and people not understanding the law... I received a demand for final payment within 48 hours, sent second-class, so I didn't even receive it in time," the 50-year-old accountant told The Times.

According to the survey, 50% of people who received an unwelcome knock on the door said it left them feeling suicidal. Meanwhile, 96% reported increased levels of anxiety and 87% reported increased depression.

The poll, of 453 adults, found one in 10 was being pursued for debts of under £100 while 70% were charged excessive fees and Paul Farmer, Mind's Chief Executive, stressed the need for tighter regulation to clamp down on the "bullying tactics".

"We have heard cases of bailiffs forcing their way into homes, threatening people with prison and even intimidating people's children," he said. "Without regulation, bailiffs are free to exaggerate their powers with no repercussions."

If you are owed money by debtors and need help in claiming the money that is rightfully yours, then give us a call on 01604 828282 or fill out our online contact form. Our experienced Debt Recovery team are here to help.

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